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happy child in a wheelchair with his support worker through CSA.

Game-changing Direct Employ service enabled mum Virginia to go to university

Eliminate the tricky paperwork related to managing support workers

Nativating the NDIS can be a minefield of information and a neverending mountain of paperwork to complete.

As a parent of a child with disability, there are already not enough hours in the day, so minimising the paperwork associated with managing your support workers, is definitely a priority.

That’s where Carer Solutions can help. Their unique Direct Employ service enables you to not only formally employ support workers you and your family already know and trust, but they take care of all of the tricky stuff, ensuring you meet all of the NDIS requirements.

They guide families through the process, with all the information and tools they need to set up their supports, including negotiating a pay rate they are both happy with, in line with the pay rates (SCHADS Award) set out by the NDIA.

Once you’ve found the right person to support your child, Carer Solutions then deal with all the nitty gritty, such as police checks, compliance and onboard them formally as your employee.

Once everything is formalised, support workers simply submit timesheets, you approve them and Carer Solutions take care of all employer obligations including payroll, WorkCover insurance, superannuation and PAYG tax. They also have a team continually across the tricky NDIS updates, who are always on hand to take calls for any questions you may have.

From a parent’s point of view, this is a game changer for so many. Instead of reaching out to ask for favours, they can formalise arrangements with people they already trust. By Carer Solutions taking care of all the backend stuff, it means that mums like Carer Solutions Partner (client) Virginia, can return to work or study.

Virginia, who has been a Carer Solutions Partner for over four years, was able to connect with people who were already in her son, Noah’s life, and formally employ them as his support workers. Virginia approached two staff from Noah’s special school to come on board to support him, as well as a friend of hers from university, whom she was studying nursing with.

“It’s a huge relief being able to choose who I want to come into our home and support Noah,” Virginia explains.

Virginia says having the freedom to employ people she knows and trusts, not only meant she had the freedom to go to university to study nursing, but that she and the kids could also do more things together as a family.

“Before, it would have been too much to take the kids away for a holiday on my own, but now with Noah’s support workers, I am able to take them on holidays with us to support Noah, which makes things so much easier,” she says.

Virginia is now excited to be planning a family holiday to Phillip Island with Noah, his sister Molly and one of Noah’s support workers, Clarissa, at the end of the year.

You can learn more about this unique service by visiting Carer Solutions here or giving their friendly team a call on 1300 729 839.


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